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Privacy Policy

Effective date: October 12, 2018

From May 25th 2018 the law changed and we need to inform you of how we are using and storing your data.

We keep our promises and that includes treating your personal details with care.
We promise to:

• Always hold your personal details/data in a secure manner.

• Only contact you in the way that you wish and we will make sure that everything sent to you is relevant to LSMOC.
• Give you the option to update your mailing preferences at any time. You can request us to stop using your information at any time. If you have any questions please contact us on enquiries@

• Try to ensure that all the correspondence we send to you, usually run or event/information tickets, is of interest.
• Never sell or give your personal details to any third parties without your prior permission.

This website is protected with SSL encryption provided by our host

All data collected on this website is stored in accordance with the policies listed below through our website host their privacy policy can be found here:

Our Email service is provided by gmail and hotmail with email aliases created by google domains. Their privacy policies can be found here:

Gmail -

Hotmail -

Google Domains -

Our email campaigns and newsletter are provided through our website provider Emails and newsletters are created within our web host application and sent to subscribers who have entered their user information and agreed to our privacy policy below.


By providing your email address through our newsletter subscription form, or, by signing up to the forum you agree to receive our newsletter. (You are not automatically subscribed to the newsletter or forum by submitting a "Contact Us" query) You can unsubscribe from our newsletter at any time following the link in the footer of the email. You have the right to have all information held about you deleted from Requests should be made in writing to Having your information deleted will remove access to the forum, mini torque and you will stop receiving email newsletters from us. THIS DOES NOT EFFECT YOUR PHYSICAL MEMBERSHIP TO LSMOC (If applicable).

Our contact forms are created and hosted on our website provider Your enquiries are held on our wix account and forwarded to,,, and

The data provided to is solely held on a database contained on our web host provider, we promise never to use that data for anything other than email correspondence and not will not be shared. 

Your data is collected on for the purpose of delivering an email newsletter to members, to allow use of our forum, created by the wix forums app, from our website provider and to answer user submitted enquiries. Data will also be collected if you choose to become a member of LSMOC.

Our website contains third party apps to bring you up to date and accurate content. The privacy polices can be found here:

Google Maps -

Google Calendar -

Our shop is run by a 3rd party provider their privacy policy can be found here -

Our membership form is created using google forms and all information given is held within google sheets. Their privacy policy can be found here -

Membership payments are taken and managed by PayPal. Their privacy policy can be found here -

London & Surrey Mini Owners Club (LSMOC) 

Privacy Policy of AND

Privacy Policy

Effective date: October 12, 2018

London & Surrey Mini Owners Club (LSMOC) ("us", "we", or "our") operates the website (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for London & Surrey Mini Owners Club (LSMOC) is managed with the help of Privacy Policies.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Address

  • Vehicle Details

  • Telephone Number

  • Cookies and Usage Data

User Uploaded Images

Users have the option of having their own images uploaded to our website for public view. By uploading images to our forum or sending your images to you give us express permission to:

  • Display your images on our website

  • Use your images on our facebook page

  • Use your images on our instagram

You have the right to have these images removed and this can be requested by email to either or Removal requests will be actioned within 5 working days. By uploading images you agree that you are the rightful owner of the images and agree to not upload any copyrighted material. 

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can learn more how to manage cookies in the Browser Cookies Guide.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.

Website data

When you browse our website, we use Google Analytics to track non-personally identifying information on how you use our website such as:

  • How long you browse each page

  • The pages you visit

  • Where you enter the website

  • Where you leave the website

  • What country users visit from

We use this information to assist us in managing and developing our website.

Use of Data

London & Surrey Mini Owners Club (LSMOC) uses the collected data for various purposes:

  • To provide and maintain the Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer care and support

  • To provide analysis or valuable information so that we can improve the Service

  • To monitor the usage of the Service

  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

London & Surrey Mini Owners Club (LSMOC) will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

London & Surrey Mini Owners Club (LSMOC) may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of London & Surrey Mini Owners Club (LSMOC)

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Online Event Booking


When booking events via, you agree that:

  • LSMOC acts as a booking agent on your behalf

  • You are not guaranteed a ticket, even by submitting a form

  • Data is collected, via online form, and then used to purchase the tickets you have requested. Only when your membership details have been confirmed and the tickets are confirmed to LSMOC from the event/seller/club, are you asked for payment

  • Tickets purchased through LSMOC are non refundable, unless the club (LSMOC) is able to claim a refund from the event organiser. In the event that LSMOC cannot obtain a refund, you can request the contact details of the event holder/club

  • You "the user" agree to the privacy policy hereby stated and commit to buy the selected ticket, after filling in the online form and submitting your details to LSMOC

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Removal Of Data

You have the right to have all information held about you deleted from Requests should be made in writing to Having your information deleted will remove access to the forum, mini torque and you will stop receiving email newsletters from us.


Contact Us

If you have any questions about this Privacy Policy, please contact us:

Cookie Policy for London & Surrey Mini Owners Club (LSMOC)

Cookie policy of AND

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies. 

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.

The Cookies We Set

  • Account related cookies

    If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

  • Login related cookies

    We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  • Email newsletters related cookies

    This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

  • Forms related cookies

    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook & Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Facebook -

Instagram -

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the Generator of GDPR Cookies Policy. However if you are still looking for more information then you can contact us through one of our preferred contact methods:

PNG Graphics ( &

PNG Graphics courtesy of

Icons Made by Freepik from is licensed by CC 3.0 BY

Roadsign Graphics ( &

"You may reproduce traffic-sign images free of charge and without having to seek permission, but you must reproduce them accurately and not in a misleading context (eg not on roadside billboards where they could mislead drivers). You should also include a statement that these images are Crown copyright."

Images used are Crown Copyright. Each one Contains public sector information licensed under the Open Government Licence v3.0.

Splash Page / Background Photographs ( &

Courtesy of -

Gabriel Robson. Copyright Gabriel Robson -

Philip Harbord​. Copyright Philip Harbord

LSMOC & London To Brighton Online Store Returns Policy

Our policy lasts 14 days. If 14 days have gone by since your purchase arrives, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please note - LSMOC Memberships cannot be refunded


Refund requests must be made within 14 days of delivery. Please email to request a refund, detailing the reason.

Buyer pays return postage.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 - 7 working days

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at to request an exchange.

Buyer pays return postage

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.

If you are approved, then your exchange will be processed and a new item sent within 3 - 5 working days


To return your product, you should mail your product to: L2B Returns, POBOX 898, Morden, Surrey, SM4 4QL, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

It is the buyers responsibility to ensure returns reach us, please use appropriate postage

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